1. Introduction
{COMPANY_NAME} (“we”, “us”, “our”) operates AstroVeda. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data. We are committed to protecting your privacy.
2. Data We Collect
We collect the following categories of personal data:
- Account data: email address, password (hashed), and preferred language.
- Birth data: first name, date of birth, time of birth (optional), and city of birth for each person whose chart you save.
- Payment data: transaction IDs and subscription status. Full payment card details are processed by our payment provider and are not stored on our servers.
- Usage data: pages visited, features used, and anonymised analytics to improve the Service.
3. How We Use Your Data
We use your data to:
- Calculate and deliver birth charts and reports.
- Send daily forecast emails (subscription feature).
- Process payments and manage subscriptions.
- Provide customer support and respond to enquiries.
- Improve the Service through aggregated, anonymised analysis.
4. Data Shared with LLM Providers
Report generation is computer-assisted and may involve sending data to third-party AI/LLM providers. We send only the minimum data required: your first name and your chart positions (planetary degrees, house placements, dasha periods). We do not send your email address, full name, payment details, or any other identifying information to LLM providers.
Third-party AI providers process this data under their own privacy policies. We select providers that offer data processing agreements and do not use submitted data to train their models.
5. Data Retention
Account and birth data is retained for as long as your account is active. You may delete your account at any time from your account settings, which will permanently remove your personal data within 30 days. Anonymised usage analytics may be retained for up to 3 years.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data. To exercise these rights, contact us at the address below. We will respond within 30 days.
7. Cookies
We use strictly necessary cookies for authentication sessions and optional analytics cookies (with your consent) to understand how the Service is used.
8. Security
We use industry-standard security measures including HTTPS, hashed passwords, and encrypted storage for sensitive fields. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.
9. Children
The Service is not directed at children under 18. We do not knowingly collect personal data from children. If you believe a child has provided data to us, please contact us and we will delete it promptly.
10. Governing Law
This Privacy Policy is governed by the laws of Indonesia. Data processing activities are conducted in compliance with applicable Indonesian data protection regulations.
11. Contact
Privacy enquiries may be directed to {COMPANY_NAME} at the contact address published on our website.